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The Empathy Map
Tool Description
A collaborative tool to visualize user experiences.
Category
Empathy tools are not software tools but design methodologies. They help design teams understand and empathize with diverse user perspectives, ensuring that biases and assumptions are identified and addressed early in the design process.
Sub-Category
Empathy mapping: Visualize users' emotions, thoughts, and experiences throughout their interaction with the technology. This helps identify potential pain points and opportunities for inclusive design.
Similar Tools
Challenge Addressed
Technology biases