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The Empathy Map

Tool Description

A collaborative tool to visualize user experiences.

Category

Empathy tools are not software tools but design methodologies. They help design teams understand and empathize with diverse user perspectives, ensuring that biases and assumptions are identified and addressed early in the design process.

Sub-Category

Empathy mapping: Visualize users' emotions, thoughts, and experiences throughout their interaction with the technology. This helps identify potential pain points and opportunities for inclusive design.

Similar Tools

Challenge Addressed

Technology biases